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Exchanges

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How do I make an Exchange?

Exchanges can be made by completing this form. The cost is a flat rate of $24.

Before making exchange, consider trying to the sell the set(s) you have amongst your group and just purchasing the set(s) you need. We can fulfill a small order under 12 sets with a minimal shipping charge. The benefit here is you avoid the $24 flat rate exchange fee, and you make a little extra money selling the extra set you have.

Also, if you just received your order, you may want to wait a few days and see if any needs arise. We find that many groups need a small followup order for anything that was missed or some late undecided customers see the product and wish they would have ordered. 🙂

You are eligible for a refund for the cost of the sheets once my returns have been received back. Shipping is non-refundable.

Increased Order Volume

Due to seasonal demand

Please note that we are experiencing higher than normal order volume due to seasonal demand. All orders are being processed and shipped in the order in which they are received. Average lead time is about 14 days. We expect to get all orders delivered in time for Christmas.

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Holidays 2023

Please Submit Orders
by Dec 4th.

Holidays are approaching. Please note that Christmas delivery is guaranteed if orders are received by end of day on Monday, December 5th. We cannot guarantee Christmas delivery if orders are sent in after December 4th, but we will do our best as always! We appreciate you and we thank you for your business!