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Order Assembly

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Are orders assembled & shipped accurately?

To ensure the accuracy of your order, we have a 3 person team that pulls and checks inventory to match the order form, counts the total number of sets within the shipment, and weights the order to ensure the correct number of sheets are sent to match the order from submitted. To ensure accuracy, it is highly encourage to fill out the order form by seller vs adding everything together. Adding everything together leaves room for human error. Watch our video on how to fill out the master order form.

Please note the following

  • All claims must be made within 24-48 hours of receipt of goods.
  • Customer is responsible for all costs involving return shipping.
  • A 10% restocking fee may apply.

Do you need to place and exchange? If so, fill out this form. Customer is responsible for costs involving shipping. Since you’re still eligible to receive wholesale pricing, consider placing a small order to buy what you need vs doing an exchange.

Increased Order Volume

Due to seasonal demand

Please note that we are experiencing higher than normal order volume due to seasonal demand. All orders are being processed and shipped in the order in which they are received. Average lead time is about 14 days. We expect to get all orders delivered in time for Christmas.

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Holidays 2023

Please Submit Orders
by Dec 4th.

Holidays are approaching. Please note that Christmas delivery is guaranteed if orders are received by end of day on Monday, December 5th. We cannot guarantee Christmas delivery if orders are sent in after December 4th, but we will do our best as always! We appreciate you and we thank you for your business!